Opinion

Our views on industry issues, and sometimes beyond! Warning: may contain emotive language.

What lies ahead for social media in 2018

What happened in 2017? More like what didn’t happen. Right? Seriously, though, a lot happened and I’ve condensed it into two battles.

1. Social media vs reality
In 2017, roughly a third of the 7.6 billion global population were social-media users, and about a quarter had Facebook accounts. This isn’t a dramatic increase from 2016, but still. Social media is big, and […]

Media is no longer about buying power, it’s about brainpower

Businesses don’t need agencies to buy media for them any more, they need them to manage it. If, as Sir Martin Sorrell recently suggested, media is a “changing industry”, then this at the heart of that change.
The slowdown in growth of major media companies does not portend the death of the agency, but its transition. Google and Facebook have created […]

Why we hired a robot receptionist

This has been the first month of work for our new receptionist, Pepper, the 141st member of staff at Brainlabs. Unlike the previous 140, Pepper is a robot.
Don’t get the wrong idea: this is not the beginning of the end for human labour. The decision to replace a human being with a robot is just another example, in a list […]

The Agency of the Future

Catching up on some of the latest marketing news recently, I found myself drifting off into a deep sleep (keyboard as pillow). My dream, quite predictably, was all about the future of digital media.

Here’s what I remember of it… […]

Ignore the hype: There are no AI-driven media agencies

Artificial intelligence is certainly changing the world, and even changing marketing, but it’s not really affecting media agencies — despite all the hype.

It has become commonplace for a media agency to boast that it’s “AI-driven,” when in practice this is hardly the case. Nor should it be: AI, as far as it has come, is still at least decades away from reaching […]